Refunds and Returns
WHAT'S YOUR REFUND/RETURN POLICY?
We will gladly offer an exchange or refund within 30 days of the order being delivered on any unworn pieces. To be eligible for a refund or exchange, your items must be in the same condition that you received them unused, unworn, with tags, and in the original packaging.
Customers are responsible for return shipping and cost. The customer must return items to Mar'e Sheree in excellent condition.
PO BOX 1613
Items must be in the original package upon delivery. If the item is received in poor condition, an exchange or refund will not be honored. Additional concerns should be resolved with customer service by calling or texting (302) 200-6050, or you may email us at: email@example.com; please 24 hours for a reply. Customers will be notified when returns have been inspected. Returns will be refunded immediately following our inspection process.
ALLOW AT LEAST 3 DAYS FOR YOUR BANK TO PROCESS AND POST YOUR REFUND.
CAN I RETURN MY ORDER?
Currently, we only exchange items. We do not accept returns. We will gladly give you an exchange within seven days of purchase. We do not provide any pre-paid shipping labels for returns. If you aren’t satisfied with your order, please call or text us at (302) 200-6050 or email us at firstname.lastname@example.org.
MY JEWELRY CAME TO ME DAMAGED. WHAT CAN I DO?
You are our top priority. Please inspect your order upon reception and contact our customer care team immediately. If the item is defective or damaged, you have received the wrong item/items. We will evaluate your original order and correct it immediately. If your order arrived damaged, contact us right away at email@example.com. You may call or text 302-200-6050, and we will happily exchange the damaged item.